1 reviews | Active since Oct 2016
We made the mistake and the customer suffers
<p>I am a good Wonga customer, but got decline d, customer service was hopeless, however a gentlemen named Carl call which was good and advsied me that there was a fault on there side. I am worried about my credit file as I was advsied to keep trying form a pc and my phone twice and send a screenshot which I did on Friday the 31/03/2017. Whole weekend and no feedback for something that is not my fault. Carl sort this out or train customer service to check or somone over weekends.</p>
Hi Khaliel
We appreciate you taking the time to chat to Carl again. We so sorry that we couldnt help you the first time you contacted us. We have asked Carl to look into the detail of your enquiry to ensure that we resolve the situation and learn from from our mistakes.
Thank you
The Wonga Team
Hi Khaliel
We appreciate you taking the time to chat to Carl again. We so sorry that we couldnt help you the first time you contacted us. We have asked Carl to look into the detail of your enquiry to ensure that we resolve the situation and learn from from our mistakes.
Thank you
The Wonga Team
Carl is great and the rest the intial person.
Carl is great and the rest the intial person.