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TM
Thato M

1 reviews | Active since Mar 2025

06 Mar 2025, 15:38

Very Upset

I've app**** for the loan and have been waiting since this morning, and I actually need the funds within a short hours of time but nothing yet I don't know anymore if it was my choice I'd have put a 1 star up here. I'M STILL STUCK ON VERIFICATION PAGE SINCE THIS MORNING, DO SOMETHING ABOUT IT

0
Replies (6)
Wonga
Wonga's reply06 Mar 2025, 18:01
Official
Hi Thato , 
 
Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered SA ID number, Name and Surname so we can assist further. 

Thanks,
The Wonga Team
TM
Thato M's update06 Mar 2025, 20:27
Reviewer Update
You see what I mean no response yet and I'm still waiting for the approval and a response from them and I'm having to wait like an idiot, I'm even regretting why I visited this their website its terrible service.
Wonga
Wonga's reply07 Mar 2025, 09:40
Official
Thank-you for confirming your details, Gladwell 
We are sorry for the delay, our verification team is experiencing high volumes of applications, and it may take longer than usual to get an answer.

We have processed your uploaded documents, and your loan has been approved. 
Please approve your bank Debicheck mandate to receive your funds 

Thanks 
The Wonga Team
TM
Thato M's update07 Mar 2025, 09:56
Reviewer Update
Don't talk **** here with with me you the telling me that I'm rejected, what nonsense is all of this that you guys are doing, first waiting for hours then rejection now lies what are you a company or just playing with our time and effort
Wonga
Wonga's reply07 Mar 2025, 11:06
Official
Hi Gladwell 

You application failed at the last stage for bank verification. 

Please make sure of the following details about your bank account: 
* It belongs to you and registered with the name and personal details provided at Wonga
* It accepts credits and debits and is not a savings pocket account
* It has been active for more than 3 months 

We hope this information helps 

Thanks 
The Wonga Team

TM
Thato M's update07 Mar 2025, 11:52
Reviewer Update
It has been the 3rd time to how useless you people are you can't even verify a simple bank account, it's fine I even regret using this site and I shall pass this experience on to everyone else I know, what a waste of time and energy Thanks for nothing Wonga