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AP
Anele P

1 reviews | Active since Jan 2024

13 Jan 2026, 10:21

Very dissatisfied and won't recommend anyone to take loan with the.

I'm very dissatisfied with their service. No one is calling me been waiting for cash since friday.. today its Tuesday. Their interest won't change after they have cause me inconvenience. Last my time ever

0
Replies (3)
Wonga
Wonga's reply13 Jan 2026, 10:46
Official
Hi Anele,

Thank-you for your review. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please note that the delay is due to an issue with a 3rd party. We are currently investigating and trust the issue will be resolved today so funds are released.

Interest and fees will be recalculated and charged from the moment the funds are released.

Thanks,
The Wonga Team

AP
Anele P's update13 Jan 2026, 10:58
Reviewer Update
Thabk you for clarity..
Wonga
Wonga's reply14 Jan 2026, 10:19
Official
Hi Anele,

Thank-you for your patience. 

We are hopeful the issue will be resolved today, an SMS will be sent to you to confirm the funds have been released.

Thanks,
The Wonga Team