CH
Carmen H
1 reviews | Active since Feb 2022
18 Aug 2023, 13:05
Very Disappointed
I am not receiving any help from Wonga very disappointed my account was paid in full November 2022 already and now I am struggling made numerous calls to get my paid up letter. This is very disheartening to be treated like this. Please can someone help me to get this sorted.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
21 Aug 2023, 07:06Hi Carmen,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Aug 2023, 07:06
Official
Hi Carmen,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
21 Aug 2023, 15:06Hi Carmen,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your loan has been sold to Norman Bisset and Associates.
Please contact them directly on ***or email ***
and they will gladly assist you with a paid up letter,
should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your loan has been sold to Norman Bisset and Associates.
Please contact them directly on ***or email ***
and they will gladly assist you with a paid up letter,
should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Aug 2023, 15:06
Official
Hi Carmen,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your loan has been sold to Norman Bisset and Associates.
Please contact them directly on ***or email ***
and they will gladly assist you with a paid up letter,
should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your loan has been sold to Norman Bisset and Associates.
Please contact them directly on ***or email ***
and they will gladly assist you with a paid up letter,
should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.