EM
Elize M
1 reviews | Active since Aug 2019
29 Nov 2025, 11:09
Very bad bussiness
I have paid 1 month. Second month I had a problem. Month 3 I paid them after they said they successfully cancel the debit order. Month 3 I paid them 3 min later they debit my acc. Now they are not saying a word only we Wil refund the debit but it has being 3 days no refund. This people. Need to go out of business. They are sharks
Helpful (0)
Replies (7)0
Replies (7)
Wonga's replyOfficial
01 Dec 2025, 11:59Hi Elize
We are sorry to hear that you are unhappy with our service.
Please send a copy of your bank statement to *** so we can trace the payment you made to our collections partner and process your refund.
Regards
The Wonga Team
We are sorry to hear that you are unhappy with our service.
Please send a copy of your bank statement to *** so we can trace the payment you made to our collections partner and process your refund.
Regards
The Wonga Team
Best regards,
Wonga's reply01 Dec 2025, 11:59
Official
Hi Elize
We are sorry to hear that you are unhappy with our service.
Please send a copy of your bank statement to *** so we can trace the payment you made to our collections partner and process your refund.
Regards
The Wonga Team
We are sorry to hear that you are unhappy with our service.
Please send a copy of your bank statement to *** so we can trace the payment you made to our collections partner and process your refund.
Regards
The Wonga Team
Best regards,
EM
Elize M's updateReviewer Update
01 Dec 2025, 12:12I have send everything maby 10x and till now no. Response. You can call me ***
EM
Elize M's update01 Dec 2025, 12:12
Reviewer Update
I have send everything maby 10x and till now no. Response. You can call me ***
EM
Elize M's updateReviewer Update
01 Dec 2025, 13:07And still even on Helo Peter you are full of s#&#
EM
Elize M's update01 Dec 2025, 13:07
Reviewer Update
And still even on Helo Peter you are full of s#&#
Wonga's replyOfficial
01 Dec 2025, 13:11Hi Elize
We have received your email and are working on tracing the payment.
We will respond with an update asap.
Regards
The Wonga Team
We have received your email and are working on tracing the payment.
We will respond with an update asap.
Regards
The Wonga Team
Best regards,
Wonga's reply01 Dec 2025, 13:11
Official
Hi Elize
We have received your email and are working on tracing the payment.
We will respond with an update asap.
Regards
The Wonga Team
We have received your email and are working on tracing the payment.
We will respond with an update asap.
Regards
The Wonga Team
Best regards,
EM
Elize M's updateReviewer Update
01 Dec 2025, 14:42Which payment are you looking for. The debit order or the payment I made
EM
Elize M's update01 Dec 2025, 14:42
Reviewer Update
Which payment are you looking for. The debit order or the payment I made
EM
Elize M's updateReviewer Update
01 Dec 2025, 16:58- And again silence. I have send emails I have send proof of payment I have send proof of debit order I have send everything again nothing. Wonga only know how to ly and deceive people
EM
Elize M's update01 Dec 2025, 16:58
Reviewer Update
- And again silence. I have send emails I have send proof of payment I have send proof of debit order I have send everything again nothing. Wonga only know how to ly and deceive people
Wonga's replyOfficial
05 Dec 2025, 11:50Hi Elize,
We apologise for the delayed resolution to your matter.
Please note that we could not locate your payment of R1,750.00 and further noted that the Capitec bank details are not that of Wonga.
Kindly provide us with more details on how contact was made with Mr Ndevu who provided their own personal banking details.
According to our records, a settlement letter was sent with our valid Wonga banking details.
Regards
The Wonga Team
We apologise for the delayed resolution to your matter.
Please note that we could not locate your payment of R1,750.00 and further noted that the Capitec bank details are not that of Wonga.
Kindly provide us with more details on how contact was made with Mr Ndevu who provided their own personal banking details.
According to our records, a settlement letter was sent with our valid Wonga banking details.
Regards
The Wonga Team
Best regards,
Wonga's reply05 Dec 2025, 11:50
Official
Hi Elize,
We apologise for the delayed resolution to your matter.
Please note that we could not locate your payment of R1,750.00 and further noted that the Capitec bank details are not that of Wonga.
Kindly provide us with more details on how contact was made with Mr Ndevu who provided their own personal banking details.
According to our records, a settlement letter was sent with our valid Wonga banking details.
Regards
The Wonga Team
We apologise for the delayed resolution to your matter.
Please note that we could not locate your payment of R1,750.00 and further noted that the Capitec bank details are not that of Wonga.
Kindly provide us with more details on how contact was made with Mr Ndevu who provided their own personal banking details.
According to our records, a settlement letter was sent with our valid Wonga banking details.
Regards
The Wonga Team
Best regards,