Very annoyed customer

I have never experienced such bad service from wonga's customer care. I made full payment on the 15th June 2025. I know it takes 2 working days for the account to clear the payment. Its been 3 working days and i called twice yesterday and was told they will allocate the payment end of working day. I saw this morning its still not reflecting as 0 balance. I called twice again and now they telling me it will take another 72 hours what nonsense is this as it already out of my account and in your account. the two ladies i spoke today where not helpful at all and dont want to try to help when i spoke to a lady yesterday they said they can allocate it manually the ladies this morning wont even try that. I am so annoyed and no one gets back to you on emails. I have sent numerous complaint emails and no response. Do you care about your customers???