AV
Andile V
1 reviews | Active since Sept 2025
07 Sept 2025, 15:39
Verification processing for almost 24hrs now
Verification taking forever I have beeb stuck on this stage since early hours of this morning "Income & bank verified Processing, this may take a few hours..." Verification is taking forever and i need the this I'm facing a crisis
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Replies (10)AV
Andile V's updateReviewer Update
08 Sept 2025, 11:00Please assist I'm stuck on verification process it's been processing since qns i really need this
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Andile V's update08 Sept 2025, 11:00
Reviewer Update
Please assist I'm stuck on verification process it's been processing since qns i really need this
AV
Andile V's updateReviewer Update
08 Sept 2025, 11:51Please assist now it says atateme
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Andile V's update08 Sept 2025, 11:51
Reviewer Update
Please assist now it says atateme
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Andile V's updateReviewer Update
08 Sept 2025, 11:53Please assist now it says statement is old. My fnb bank statement is 1 file which starts from July to August as a statement I can't separate the pages or please send me link to connect you straight to my bank app cause I'm struggling and time is moving
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Andile V's update08 Sept 2025, 11:53
Reviewer Update
Please assist now it says statement is old. My fnb bank statement is 1 file which starts from July to August as a statement I can't separate the pages or please send me link to connect you straight to my bank app cause I'm struggling and time is moving
AV
Andile V's updateReviewer Update
08 Sept 2025, 12:18Honestly no help I dmed i sent emails I called customer care still nothing ? Just aame text reminding me to upload latest
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Andile V's update08 Sept 2025, 12:18
Reviewer Update
Honestly no help I dmed i sent emails I called customer care still nothing ? Just aame text reminding me to upload latest
AV
Andile V's updateReviewer Update
08 Sept 2025, 14:28Can I please be assisted
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Andile V's update08 Sept 2025, 14:28
Reviewer Update
Can I please be assisted
Wonga's replyOfficial
08 Sept 2025, 15:32Hi Andile,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note the that the delay is due to high application volumes.
Your application could not be approved due to income that could not be found on your bank statement. Kindly send us a bank statement showing your stated income of R5,500.00
Thanks,The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note the that the delay is due to high application volumes.
Your application could not be approved due to income that could not be found on your bank statement. Kindly send us a bank statement showing your stated income of R5,500.00
Thanks,The Wonga Team
Best regards,
Wonga's reply08 Sept 2025, 15:32
Official
Hi Andile,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note the that the delay is due to high application volumes.
Your application could not be approved due to income that could not be found on your bank statement. Kindly send us a bank statement showing your stated income of R5,500.00
Thanks,The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note the that the delay is due to high application volumes.
Your application could not be approved due to income that could not be found on your bank statement. Kindly send us a bank statement showing your stated income of R5,500.00
Thanks,The Wonga Team
Best regards,
AV
Andile V's updateReviewer Update
08 Sept 2025, 15:41As I sated on the application I'm self employed I sell wigs and do nails I'm a beautician but theoney i make os in different deposit amounts daily sometes weekly ut at the end of every month Imake 6000kor more but nothing less
AV
Andile V's update08 Sept 2025, 15:41
Reviewer Update
As I sated on the application I'm self employed I sell wigs and do nails I'm a beautician but theoney i make os in different deposit amounts daily sometes weekly ut at the end of every month Imake 6000kor more but nothing less
Wonga's replyOfficial
08 Sept 2025, 16:25Hi Andile,
Please note that as a self-employed customer we add up all your monthly income/payments/deposits, the total amount added for each month must be equal to your stated income.
After assessing your statement, we confirm there are few monthly payments however these do not add up to the R5500 stated on your application. Kindly review your statement.
Thanks,The Wonga Team
Please note that as a self-employed customer we add up all your monthly income/payments/deposits, the total amount added for each month must be equal to your stated income.
After assessing your statement, we confirm there are few monthly payments however these do not add up to the R5500 stated on your application. Kindly review your statement.
Thanks,The Wonga Team
Best regards,
Wonga's reply08 Sept 2025, 16:25
Official
Hi Andile,
Please note that as a self-employed customer we add up all your monthly income/payments/deposits, the total amount added for each month must be equal to your stated income.
After assessing your statement, we confirm there are few monthly payments however these do not add up to the R5500 stated on your application. Kindly review your statement.
Thanks,The Wonga Team
Please note that as a self-employed customer we add up all your monthly income/payments/deposits, the total amount added for each month must be equal to your stated income.
After assessing your statement, we confirm there are few monthly payments however these do not add up to the R5500 stated on your application. Kindly review your statement.
Thanks,The Wonga Team
Best regards,
AV
Andile V's updateReviewer Update
08 Sept 2025, 16:32Okay understand how do I change the income value for last month
AV
Andile V's update08 Sept 2025, 16:32
Reviewer Update
Okay understand how do I change the income value for last month
Wonga's replyOfficial
08 Sept 2025, 17:26Hi Andile,
We have cancelled your application so you may now update your income and reapply.
Please note that your salary could not be updated/changed while the application is open.
Thanks,The Wonga Team
We have cancelled your application so you may now update your income and reapply.
Please note that your salary could not be updated/changed while the application is open.
Thanks,The Wonga Team
Best regards,
Wonga's reply08 Sept 2025, 17:26
Official
Hi Andile,
We have cancelled your application so you may now update your income and reapply.
Please note that your salary could not be updated/changed while the application is open.
Thanks,The Wonga Team
We have cancelled your application so you may now update your income and reapply.
Please note that your salary could not be updated/changed while the application is open.
Thanks,The Wonga Team
Best regards,