BS
Brigitte S
1 reviews | Active since May 2011
06 Feb 2020, 11:52
Utterly Disgusted
What poor service!!! Although I am under debt review I fully settled my account and sent proof of payment. Not only did I send this to Wonga, HTN Attorneys and my Debt counselors, I hot an updated statement from Wonga showing my payment. Problem is I keep getting told to send the proof to HTN Attorneys which I did numerous times without response!
All I want is a paid up letter so my debt counselors can remove this from my portfolio, obviously too difficult! Even the consultants at Wonga just says to email as the number for HTN Attorneys goes unanswered.
If I het no feedback, I will log a complaint with the NCR and Ombudsman. ENOUGH IS ENOUGH!!!
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Replies (1)
Wonga's replyOfficial
10 Feb 2020, 12:02Hi Brigitte S,
We're sorry that the paid up letter was not sent to you.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry that the paid up letter was not sent to you.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's reply10 Feb 2020, 12:02
Official
Hi Brigitte S,
We're sorry that the paid up letter was not sent to you.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry that the paid up letter was not sent to you.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team