IR
Ivette R
1 reviews | Active since Sept 2022
06 Sept 2022, 09:45
Useless
I settled my account with wonga but they not helping me to get my paid up letter from SSDA I don't understand why they chose to use such ******** I'm not happy at all and I'll never take a loan from you guys very useless and they account is appearing twice on my profile why?...
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
06 Sept 2022, 13:29Hi Ivette,
We sincerely apologize for the inconvenience caused.
We can confirm that your loan has been ceded to Norman Bisset and Associates (Nimble).
Wonga unfortunately cannot assist you in any way.
You may contact them on *** or email on ***,
requesting a paid up letter should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that your loan has been ceded to Norman Bisset and Associates (Nimble).
Wonga unfortunately cannot assist you in any way.
You may contact them on *** or email on ***,
requesting a paid up letter should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Sept 2022, 13:29
Official
Hi Ivette,
We sincerely apologize for the inconvenience caused.
We can confirm that your loan has been ceded to Norman Bisset and Associates (Nimble).
Wonga unfortunately cannot assist you in any way.
You may contact them on *** or email on ***,
requesting a paid up letter should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that your loan has been ceded to Norman Bisset and Associates (Nimble).
Wonga unfortunately cannot assist you in any way.
You may contact them on *** or email on ***,
requesting a paid up letter should a paid up letter be due to you.
Thank you for your patience.
The Wonga Team.
IR
Ivette R's updateReviewer Update
06 Sept 2022, 13:47But why can't you guys contact them cause I've called several times I'm not getting any help
IR
Ivette R's update06 Sept 2022, 13:47
Reviewer Update
But why can't you guys contact them cause I've called several times I'm not getting any help
Wonga's replyOfficial
07 Sept 2022, 12:36Hi Ivette,
Thank you for your response.
We have escalated your account to our internal collections manager.
A request has been sent to Norman Bisset and Associate for a senior consultant to contact you.
Please allows 24-48 working hours to receive communication from them.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have escalated your account to our internal collections manager.
A request has been sent to Norman Bisset and Associate for a senior consultant to contact you.
Please allows 24-48 working hours to receive communication from them.
Thank you for your patience.
The Wonga Team.
Wonga's reply07 Sept 2022, 12:36
Official
Hi Ivette,
Thank you for your response.
We have escalated your account to our internal collections manager.
A request has been sent to Norman Bisset and Associate for a senior consultant to contact you.
Please allows 24-48 working hours to receive communication from them.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have escalated your account to our internal collections manager.
A request has been sent to Norman Bisset and Associate for a senior consultant to contact you.
Please allows 24-48 working hours to receive communication from them.
Thank you for your patience.
The Wonga Team.