MM
Marius M
1 reviews | Active since Jun 2020
05 Feb 2021, 07:26
Useless
I have settled my account 3 days ago.. Still waiting for them to up date it. This morning they tried to take money from my account again.. Send almost 8 email. And you just get an auto reply.. Bad service.. Do waste your time..
Im reporting the now. And opening an ***** case until i have proof its sorted out
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
05 Feb 2021, 11:29Hi Marius,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that both payments
were made the 03 of February 2021.
All manual payments can take up to 72 working hours to reflect on
the system if the correct reference was used.
Your proof of payments has been attached to your Wonga account
Both payments were made to our debt collections agencies and
they will pay the funds over to Wonga due to your account being
overdue and in arrears.
Once they pay the funds over and your account has been updated will we
be able to email you a paid up letter.
Thank you for patience
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that both payments
were made the 03 of February 2021.
All manual payments can take up to 72 working hours to reflect on
the system if the correct reference was used.
Your proof of payments has been attached to your Wonga account
Both payments were made to our debt collections agencies and
they will pay the funds over to Wonga due to your account being
overdue and in arrears.
Once they pay the funds over and your account has been updated will we
be able to email you a paid up letter.
Thank you for patience
The Wonga Team.
Wonga's reply05 Feb 2021, 11:29
Official
Hi Marius,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that both payments
were made the 03 of February 2021.
All manual payments can take up to 72 working hours to reflect on
the system if the correct reference was used.
Your proof of payments has been attached to your Wonga account
Both payments were made to our debt collections agencies and
they will pay the funds over to Wonga due to your account being
overdue and in arrears.
Once they pay the funds over and your account has been updated will we
be able to email you a paid up letter.
Thank you for patience
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that both payments
were made the 03 of February 2021.
All manual payments can take up to 72 working hours to reflect on
the system if the correct reference was used.
Your proof of payments has been attached to your Wonga account
Both payments were made to our debt collections agencies and
they will pay the funds over to Wonga due to your account being
overdue and in arrears.
Once they pay the funds over and your account has been updated will we
be able to email you a paid up letter.
Thank you for patience
The Wonga Team.
MM
Marius M's updateReviewer Update
08 Feb 2021, 09:54Today its almost an week and yet again no update at all. And another debit order tried to go off my account. This is un acceptable.
MM
Marius M's update08 Feb 2021, 09:54
Reviewer Update
Today its almost an week and yet again no update at all. And another debit order tried to go off my account. This is un acceptable.