1 reviews | Active since Jan 2017

14 Sept 2021, 17:46

Use of *********** debt collectors

I am absolutely beyond angry at Wonga, for handing over my account to 1- VVM attorneys who offered me settlement discount which I paid in FULL! And then guess what? 2- Nimble for the freaking balance that totals to my settlement discount!! Never in my life have I seen such a thing. Now please tell me how to get a paid up letter from VVM if they don't give a two ticks? I have been waiting! And my Credit score doesn't seem to feel the relief after 5 months!!!! DO SOMETHING

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Replies (1)
Wonga
Wonga's reply15 Sept 2021, 10:05
Official
Hi  Juanell, 

We apologize for any inconvenience caused.

We can confirm that your previous Hello Peter complaint was lodged on the 09-09-2021

and our response was we have escalated your account to Norman Bissett and Associates to 

have all communication stopped. 

Our finance team will email you a paid up letter in the next 3 hours.

We have sent an update request to all credit bureaus to have your ITC profile updated.

We have escalated your details on the 09-09-2021 and your request is in the process 

of being actioned.

Thank you for your patience.

The Wonga Team.