[URL Removed] won't reset date of payment

Call [URL Removed] complaints manager, Carl.said that they could not change the date of repayment. I explained to [URL Removed] that I'll only get paid five days after their due date. But [URL Removed] could not change the date to five days later - this is my usual date of payment. What's going to happen now is that they'll try to retrieve the money from the wrong date until three days after. This will incur a cost a my bank on each of those days which will be substantial when added together.<br> <br> I don't understand why a financial provider cannot adjust the date of repayment when obviously it wrong on there system. What makes the system so static when processes can be put in place to allow client to pay on their regular payment date. This is just exploitation of the worse kind. It is just a system/computer that needs to be change not a mountain that needs to be moved.