YM
Yushvir M

1 reviews | Active since Nov 2024

21 Oct 2025, 09:56

Urgent

I had great experiences with wonga just one issue is really worrying I did mention before try contacting them on call center I have recently took loan till 25th now 25th falls on Saturday I only get paid on the 25th now they want debit on the 24th if my funds not there I be charged extra effect my credit score and they said I won't be charged but now got email from customer care they don't debit weekends it's major issue for me now

0
Replies (2)
Wonga
Wonga's reply21 Oct 2025, 10:58
Official
Hi Yushvir,

Thank-you for your review. 

We sincerely apologize for any inconvenience caused by the incorrect information previously provided via email.

Please note that if your scheduled debit order date falls on a weekend, it may be moved to the preceding Friday. 

As previously communicated, Wonga will also attempt to debit your account on Saturday, as this falls within our tracking period.

Kindly be advised that the tracking period begins immediately after an unsuccessful debit attempt on Friday.
Thanks,The Wonga Team

Wonga
Wonga's reply21 Oct 2025, 12:37
Official
Hi Yushvir,

Thank you for your response.

We understand your concern and can assure you that your record with Wonga and credit record will not be affected should our collection be successful on Saturday.


Thanks,The Wonga Team