1 reviews | Active since Mar 2017

22 Oct 2019, 09:51

UPSET

I am really not pleased with Wonga. I settled the account last year November and I was under the impression that all has been sorted with them but No!!! Almost a year later I get called by attorneys saying that the account hasn't been settled in full I mean what the hell????? You guys woke up.after almost a year and now you arw pressuring me for payment????? WHEN THIS COULD OF BEEN SETTLED LAST YEAR!!!!!

0
Replies (4)
Wonga
Wonga's reply22 Oct 2019, 09:58
Official
Hi Charlotte,

We're sorry to hear that our Collections Agency is contacting you after you've settled your account. 

Please send us a private message with your ID and contact number so we can contact you and investigate this matter.

Thank You
The Wonga Team
Wonga
Wonga's reply22 Oct 2019, 10:45
Official
Thank you. We will contact you immediately.
's update22 Oct 2019, 11:14
Reviewer Update
Thank you for your help Wonga you are the best
Wonga
Wonga's reply22 Oct 2019, 12:29
Official
Thank you for the positive feedback and chatting to Victoria.

We're thrilled that we could resolve your complaint.

Kindly re-rate our service and have a great day further.