EVdM
Emile-Jacques Van der Merwe
1 reviews | Active since Mar 2021
29 Mar 2021, 12:17
Update your records
Settled my account months ago but still showing that I owe them!! UPDATE YOUR RECORDS PLEASE. calling and email doesnt work.
You are now messing with my credit score for no reason!!!! FIX THIS ASAP
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Replies (2)
Wonga's replyOfficial
29 Mar 2021, 12:44Hi Emile-Jacques Van der Merwe,
We humbly apologize for any inconvenience caused.
We have emailed you a formal response on what is required.
Once you settle your loan, Wonga sends an automated response to all
credit bureaus to have your ITC profile updated.
It is unknown if they have any backlogs but we will investigate why your ITC
profile was not updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have emailed you a formal response on what is required.
Once you settle your loan, Wonga sends an automated response to all
credit bureaus to have your ITC profile updated.
It is unknown if they have any backlogs but we will investigate why your ITC
profile was not updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply29 Mar 2021, 12:44
Official
Hi Emile-Jacques Van der Merwe,
We humbly apologize for any inconvenience caused.
We have emailed you a formal response on what is required.
Once you settle your loan, Wonga sends an automated response to all
credit bureaus to have your ITC profile updated.
It is unknown if they have any backlogs but we will investigate why your ITC
profile was not updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have emailed you a formal response on what is required.
Once you settle your loan, Wonga sends an automated response to all
credit bureaus to have your ITC profile updated.
It is unknown if they have any backlogs but we will investigate why your ITC
profile was not updated.
Thank you for your patience.
The Wonga Team.
EVdM
Emile-Jacques Van der Merwe's updateReviewer Update
29 Mar 2021, 12:47I need a paid up letter from you ASAP as well as conformation that my ITC will be updated ASAP. I need all of this in writing. I have all my evidence on my side
EVdM
Emile-Jacques Van der Merwe's update29 Mar 2021, 12:47
Reviewer Update
I need a paid up letter from you ASAP as well as conformation that my ITC will be updated ASAP. I need all of this in writing. I have all my evidence on my side