Update your books
I paid Wonga a settlement amount on my loan in full. In early 2020 . I was still listed on Credit Beuro . I sent Wonga an email asking them to update n remove me as a owing client. To my surprise its 2021 and wonga still has me listed.
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Replies (3)0
Replies (3)
Wonga's replyOfficial
27 Apr 2021, 09:41Hi Taliah,
We humbly apologize for any inconvenience caused.
Once you settle your loan with Wonga, the system
automatically sends an update requested to all credit bureaus to
have your ITC profile updated.
It is unknown if the credit bureaus has any backlogs but
we can assure you that we will re-escalate your account
to all credit bureaus to have your ITC profile updated.
All updates can take 5-30 days depending on their backlogs.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Once you settle your loan with Wonga, the system
automatically sends an update requested to all credit bureaus to
have your ITC profile updated.
It is unknown if the credit bureaus has any backlogs but
we can assure you that we will re-escalate your account
to all credit bureaus to have your ITC profile updated.
All updates can take 5-30 days depending on their backlogs.
Thank you for your patience.
The Wonga Team.
Wonga's reply27 Apr 2021, 09:41
Official
Hi Taliah,
We humbly apologize for any inconvenience caused.
Once you settle your loan with Wonga, the system
automatically sends an update requested to all credit bureaus to
have your ITC profile updated.
It is unknown if the credit bureaus has any backlogs but
we can assure you that we will re-escalate your account
to all credit bureaus to have your ITC profile updated.
All updates can take 5-30 days depending on their backlogs.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Once you settle your loan with Wonga, the system
automatically sends an update requested to all credit bureaus to
have your ITC profile updated.
It is unknown if the credit bureaus has any backlogs but
we can assure you that we will re-escalate your account
to all credit bureaus to have your ITC profile updated.
All updates can take 5-30 days depending on their backlogs.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
27 Apr 2021, 10:04Hi Taliah,
Upon investigation we can confirm that your ITC profile
has the correct status and is accurate.
We have requested that our finance team emails you an updated
statement of account where it will reflect all debits, credits
and reversals made on your Wonga account.
You have an outstanding balance due on your Wonga account
and it will reflect on your statement of account that we
will email to you shortly.
Kind Regards.
The Wonga Team.
Upon investigation we can confirm that your ITC profile
has the correct status and is accurate.
We have requested that our finance team emails you an updated
statement of account where it will reflect all debits, credits
and reversals made on your Wonga account.
You have an outstanding balance due on your Wonga account
and it will reflect on your statement of account that we
will email to you shortly.
Kind Regards.
The Wonga Team.
Wonga's reply27 Apr 2021, 10:04
Official
Hi Taliah,
Upon investigation we can confirm that your ITC profile
has the correct status and is accurate.
We have requested that our finance team emails you an updated
statement of account where it will reflect all debits, credits
and reversals made on your Wonga account.
You have an outstanding balance due on your Wonga account
and it will reflect on your statement of account that we
will email to you shortly.
Kind Regards.
The Wonga Team.
Upon investigation we can confirm that your ITC profile
has the correct status and is accurate.
We have requested that our finance team emails you an updated
statement of account where it will reflect all debits, credits
and reversals made on your Wonga account.
You have an outstanding balance due on your Wonga account
and it will reflect on your statement of account that we
will email to you shortly.
Kind Regards.
The Wonga Team.
's updateReviewer Update
03 May 2021, 19:23Hi I sent you guys proof of payment to confirm the account number I sent the money to on Friday. Please confirm your banking details , you do bank with FNB right?
's update03 May 2021, 19:23
Reviewer Update
Hi I sent you guys proof of payment to confirm the account number I sent the money to on Friday. Please confirm your banking details , you do bank with FNB right?