ND
Nomalungelo D
1 reviews | Active since Oct 2018
18 May 2020, 15:56
Update my account
I took a loan out in 2017 paid it in full but hasn't been updated on Wonga, I get calls from different collectors and I email them the Proof of payment and I am never assisted. This has damaged my credit record
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Wonga's replyOfficial
19 May 2020, 11:09Hi Nomalungelo,
We have reviewed your account and have emailed you a detailed statement
to the above email address.
We have also emailed you a formal response on what had transpired on
your Wonga account including debits, credits, and payments that was
reversed at your bank.
We're so sorry for any inconvenience caused but there is a balance due
on your Wonga account.
A paid-up letter will be issued once your loan has been repaid in full.
We hope these details help.
Kind Regards
The Wonga Team.
We have reviewed your account and have emailed you a detailed statement
to the above email address.
We have also emailed you a formal response on what had transpired on
your Wonga account including debits, credits, and payments that was
reversed at your bank.
We're so sorry for any inconvenience caused but there is a balance due
on your Wonga account.
A paid-up letter will be issued once your loan has been repaid in full.
We hope these details help.
Kind Regards
The Wonga Team.
Wonga's reply19 May 2020, 11:09
Official
Hi Nomalungelo,
We have reviewed your account and have emailed you a detailed statement
to the above email address.
We have also emailed you a formal response on what had transpired on
your Wonga account including debits, credits, and payments that was
reversed at your bank.
We're so sorry for any inconvenience caused but there is a balance due
on your Wonga account.
A paid-up letter will be issued once your loan has been repaid in full.
We hope these details help.
Kind Regards
The Wonga Team.
We have reviewed your account and have emailed you a detailed statement
to the above email address.
We have also emailed you a formal response on what had transpired on
your Wonga account including debits, credits, and payments that was
reversed at your bank.
We're so sorry for any inconvenience caused but there is a balance due
on your Wonga account.
A paid-up letter will be issued once your loan has been repaid in full.
We hope these details help.
Kind Regards
The Wonga Team.