KS
Kim S
1 reviews | Active since Aug 2014
02 Nov 2021, 09:34
Update credit profile
Good Day please note that in 2018 I had Wonga accounts which due to unforseen circumstances I could not repay I have not been contacted by anyone regarding this and account is still reflective on my credit profile impacting my score negatively the balance shows 0 so I can see it's been written off however its not being removed from my profile I would like for my credit report to be updated showing that the accounts are closed please as it has passed the prescription period
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
02 Nov 2021, 10:25Hi Kim,
We humbly apologize for any inconvenience caused.
We can confirm that we have escalated your account to the
relevant department that deals with Prescribed Accounts.
They will be in contact with your via our email platform, and
will feed back to you once their investigation has been concluded.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we have escalated your account to the
relevant department that deals with Prescribed Accounts.
They will be in contact with your via our email platform, and
will feed back to you once their investigation has been concluded.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Nov 2021, 10:25
Official
Hi Kim,
We humbly apologize for any inconvenience caused.
We can confirm that we have escalated your account to the
relevant department that deals with Prescribed Accounts.
They will be in contact with your via our email platform, and
will feed back to you once their investigation has been concluded.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we have escalated your account to the
relevant department that deals with Prescribed Accounts.
They will be in contact with your via our email platform, and
will feed back to you once their investigation has been concluded.
Thank you for your patience.
The Wonga Team.
KS
Kim S's updateReviewer Update
03 Nov 2021, 13:32Thank you very much I have received
KS
Kim S's update03 Nov 2021, 13:32
Reviewer Update
Thank you very much I have received
Wonga's replyOfficial
03 Nov 2021, 15:10Hi Kim,
Thank you for your response.
If you feel that your complaint has been resolved, please
re-rate the service on our Hello Peter platform.
Kind Regards
The Wonga Team.
Thank you for your response.
If you feel that your complaint has been resolved, please
re-rate the service on our Hello Peter platform.
Kind Regards
The Wonga Team.
Wonga's reply03 Nov 2021, 15:10
Official
Hi Kim,
Thank you for your response.
If you feel that your complaint has been resolved, please
re-rate the service on our Hello Peter platform.
Kind Regards
The Wonga Team.
Thank you for your response.
If you feel that your complaint has been resolved, please
re-rate the service on our Hello Peter platform.
Kind Regards
The Wonga Team.