KK
Kagiso K
1 reviews | Active since May 2023
09 May 2023, 12:02
Update Credit Bureau
Can you please update Credit Bureau? I paid off an account, but it still appears on my credit score.
Please update my staff accordingly
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Wonga's replyOfficial
10 May 2023, 15:38Hi Kagiso,
We sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed we will alert TransUnion to update your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA to the remaining Credit Bureaus.
If the 30 day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from XDS, Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed we will alert TransUnion to update your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA to the remaining Credit Bureaus.
If the 30 day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from XDS, Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 May 2023, 15:38
Official
Hi Kagiso,
We sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed we will alert TransUnion to update your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA to the remaining Credit Bureaus.
If the 30 day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from XDS, Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed we will alert TransUnion to update your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA to the remaining Credit Bureaus.
If the 30 day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from XDS, Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thank you for your patience.
The Wonga Team.