Unscheduled debit orders

Wonga made 3 deductions from my account in December where they were only supposed to deduct 2.

I complained and they reimbursed me after apologising for a technical fault that resulted in the extra deduction mid December.

I then received a notification that my account was handed over to debt collection attorneys. I explained everything to them and they said that I need not worry and that they will return the account, or something like that, to wonga.

Then my bank notified me that another attempt was made to deduct money from my account 20 or 20 January.

Now I have received another notification that my account has been handed over eventough the final payment is only due now at the end of January.

Pathetic client service that is F..cking up my credit profile.