BS
Boitshoko S
1 reviews | Active since Jan 2025
23 Jan 2025, 06:43
Unprofessional and unreliable
A week later after my review on how Wonga claims that I’m in arrears when I’m not and now I have debt collectors calling me claiming I need to pay for a debt I don’t owe all because of this issue they claim to have with their system that’s been going on for a month with being solved , Wonga rep**** to my last review and said they’ll investigate and get back to me well till date which is 5 days later I have not received an form of contact from Wonga just 10 calls a day from debt collectors horrible horrible company it is would never recommend
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Replies (3)
Wonga's replyOfficial
23 Jan 2025, 08:46 Hi Boitshoko
We are sorry for the length of time it is taking for us to resolve your query and sincerely apologize for the inconvenience caused.
Unfortunately, there has been a technical error on your account and the investigation is taking longer than expected.
Our technical team is working hard to find a resolution.
We will ask for our collections agency to pause any collection attempts on their side for your account.
We know this is frustrating and are hoping to resolve it soon
Thanks,The Wonga Team
We are sorry for the length of time it is taking for us to resolve your query and sincerely apologize for the inconvenience caused.
Unfortunately, there has been a technical error on your account and the investigation is taking longer than expected.
Our technical team is working hard to find a resolution.
We will ask for our collections agency to pause any collection attempts on their side for your account.
We know this is frustrating and are hoping to resolve it soon
Thanks,The Wonga Team
Wonga's reply23 Jan 2025, 08:46
Official
Hi Boitshoko
We are sorry for the length of time it is taking for us to resolve your query and sincerely apologize for the inconvenience caused.
Unfortunately, there has been a technical error on your account and the investigation is taking longer than expected.
Our technical team is working hard to find a resolution.
We will ask for our collections agency to pause any collection attempts on their side for your account.
We know this is frustrating and are hoping to resolve it soon
Thanks,The Wonga Team
We are sorry for the length of time it is taking for us to resolve your query and sincerely apologize for the inconvenience caused.
Unfortunately, there has been a technical error on your account and the investigation is taking longer than expected.
Our technical team is working hard to find a resolution.
We will ask for our collections agency to pause any collection attempts on their side for your account.
We know this is frustrating and are hoping to resolve it soon
Thanks,The Wonga Team
BS
Boitshoko S's updateReviewer Update
23 Jan 2025, 11:56And yet I received another call 15 minutes ago in basically a clown to you guys
BS
Boitshoko S's update23 Jan 2025, 11:56
Reviewer Update
And yet I received another call 15 minutes ago in basically a clown to you guys
Wonga's replyOfficial
27 Jan 2025, 10:16 Hi Boitshoko
We understand your frustration and are hoping to resolve the issue soon
We sincerely apologize and appreciate your patience while we are working on the matter.
Thanks,The Wonga Team
We understand your frustration and are hoping to resolve the issue soon
We sincerely apologize and appreciate your patience while we are working on the matter.
Thanks,The Wonga Team
Wonga's reply27 Jan 2025, 10:16
Official
Hi Boitshoko
We understand your frustration and are hoping to resolve the issue soon
We sincerely apologize and appreciate your patience while we are working on the matter.
Thanks,The Wonga Team
We understand your frustration and are hoping to resolve the issue soon
We sincerely apologize and appreciate your patience while we are working on the matter.
Thanks,The Wonga Team