CW
Candice W

1 reviews | Active since Mar 2017

13 Dec 2022, 10:32

Unprofessional

Wonga is very unprofessional, I've spoken to 2 people and advised I will get paid on the 15th and they just tried to debit my account again.

0
Replies (1)
Wonga
Wonga's reply13 Dec 2022, 17:57
Official
Hi Candice, 

We sincerely apologize for the inconvenience caused. 

We can confirm that your debit order for the month of December will be debited on the 14th.

We have notified all our affected customers via sms and they had the option to change the debit date. 

Unfortunately, the time has lapse in order to change your debit order date.

Thank you for your patience.

The Wonga Team.