AM
Angela M

1 reviews | Active since Nov 2019

12 Nov 2019, 18:32

Unhappy

Dear Wonga,

My name is Angela Mchunu, I app**** for a loan today early money but haven't received any loan approval email or money transfer into my account and I am sooo unhappy. I called and was told that my loan is approved but nothing is showing that. I am unhappy

0
Replies (4)
AM
Angela M's update13 Nov 2019, 06:34
Reviewer Update
I need an urgent explanation. Why haven't I received my money or anything official Email of approval?
Wonga
Wonga's reply13 Nov 2019, 08:03
Official
Hi Angela,

We're sorry to hear that you haven't received feedback to your completed application.

Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.

Thank You
The Wonga Team
Wonga
Wonga's reply13 Nov 2019, 08:10
Official
Thank you. We will contact you immediately.
Wonga
Wonga's reply13 Nov 2019, 08:37
Official
We're trying to get hold of you, however, your mobile phone goes straight to voicemail.  

Your complaint resolution is important to us, please provide us with a preferred call back time.