Unhappy

I app**** for a R2000 loan and was approved and a contract sent to my email but until now I haven't received funds. I called their call centre was put on hold for more than 30 minutes and was finally told that I should go to the Bank for a "DebiCheck" . The Bank was puzzled because I could do that on my app. To cut a long story short,another Consultant informed me that they have a technical glitch and should send them a screenshot so that they can escalate to IT. I've now spent R240 on calls for nothing. All I did was to boost Wongas revenue by calling them the whole day with no help. I feel their system is outdated and their consultants are *********** they failed to trace why my application is hanging. Mxm I so angry and broke.