1 reviews | Active since Mar 2019
Unfair treatment
I did have a loan a few months ago and I wanted to clear it off. But you guys didn't seem interested. Until I took it to hello Peter and logged a complaint then someone called me and helped me to pay the loan off.
So I went to apply for a short loan cause I need a loan badly only to be told online that I cannot apply due to my previous loan behavior. What do yall mean by loan behavior? I always paid my wonga loans on time and sometimes before the payment term ends. How dare yall ban me from taking a loan?
I will be taking this to a Financial Ombudsman, you cannot treat a customer in this way. Absolutely ridiculous service. If you check my records you'd see I always apply for Wonga when I'm in need and I always pay it off quickly.
Can I just apply for a loan on wonga because I'm in need of a short loan urgently ?
We humbly apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We’re really sorry we were unable to provide you with a loan in this instance.
Every application we receive is assessed on its own merit and, as such, we can't guarantee approval.
Whilst we look at your repayment history with us, the system also looks at a wide range
of industry data and makes a decision based on a combination of thousands of factors.
Again, we’re sorry we can’t help right now and understand you are disappointed.
The Wonga Team.
Thank you for your response.
We’re really sorry we were unable to provide you with a loan in this instance.
Every application we receive is assessed on its own merit and, as such, we can't guarantee approval.
Whilst we look at your repayment history with us, the system also looks at a wide range
of industry data and makes a decision based on a combination of thousands of factors.
Again, we’re sorry we can’t help right now and understand you are disappointed.
The Wonga Team.