kD
keenan D
1 reviews | Active since Nov 2011
20 Jun 2022, 12:40
*********
Good day
As per previous request I have spoken to Norman and associates, they cannot help me with the fact that I never received the funds?
I have sent you all the documents showing that you never deposited the funds into my account yet you continue to ignore me and expect me to pay for a loan I have not received.
Could you refer this matter to your CEO Brett Van aswagen.
I have logged a complaint with both the NCR and credit ombudsman but they are taking forever to get back to me.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
20 Jun 2022, 16:23Hi Keenan,
We sincerely apologize for the inconvenience caused.
We can confirm that your loan was ceded to Norman Bisset and Associates
( The Nimble Group ).
Wonga unfortunately cannot assist you in any way.
Please contact Norman Bisset and Associates directly on ***.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that your loan was ceded to Norman Bisset and Associates
( The Nimble Group ).
Wonga unfortunately cannot assist you in any way.
Please contact Norman Bisset and Associates directly on ***.
Thank you for your patience.
The Wonga Team.
Wonga's reply20 Jun 2022, 16:23
Official
Hi Keenan,
We sincerely apologize for the inconvenience caused.
We can confirm that your loan was ceded to Norman Bisset and Associates
( The Nimble Group ).
Wonga unfortunately cannot assist you in any way.
Please contact Norman Bisset and Associates directly on ***.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that your loan was ceded to Norman Bisset and Associates
( The Nimble Group ).
Wonga unfortunately cannot assist you in any way.
Please contact Norman Bisset and Associates directly on ***.
Thank you for your patience.
The Wonga Team.
kD
keenan D's updateReviewer Update
20 Jun 2022, 20:31Hi
So why have they referred me to you.
I'm tired of the generic responses, could I have Jody baumgarten or Brett's email address please?
You keep on referring me to a debt collecter for a loan I have not received.
I will continue raising this until you resolve it.
So why have they referred me to you.
I'm tired of the generic responses, could I have Jody baumgarten or Brett's email address please?
You keep on referring me to a debt collecter for a loan I have not received.
I will continue raising this until you resolve it.
kD
keenan D's update20 Jun 2022, 20:31
Reviewer Update
Hi
So why have they referred me to you.
I'm tired of the generic responses, could I have Jody baumgarten or Brett's email address please?
You keep on referring me to a debt collecter for a loan I have not received.
I will continue raising this until you resolve it.
So why have they referred me to you.
I'm tired of the generic responses, could I have Jody baumgarten or Brett's email address please?
You keep on referring me to a debt collecter for a loan I have not received.
I will continue raising this until you resolve it.
Wonga's replyOfficial
21 Jun 2022, 07:29Hi Keenan,
Thank you for your response.
Unfortunately Jody and Brett are unavailable and are in back to back meetings, however,
we have more than capable staff to assist with your query.
We have escalated your account to our internal debt collections manager,
who will be arranging a call back from a senior consultant from Norman Bisset and Associates ( The Nimble Group ).
In all your previous Hello Peter responses we have requested the necessary documentation for our ***** team
to start their investigation process but no corresponding documents were received.
Please set up a repayment plan with Norman Bisset and Associates as Wonga
unfortunately cannot assist you in any way as your loan was ceded to the Nimble Group.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Unfortunately Jody and Brett are unavailable and are in back to back meetings, however,
we have more than capable staff to assist with your query.
We have escalated your account to our internal debt collections manager,
who will be arranging a call back from a senior consultant from Norman Bisset and Associates ( The Nimble Group ).
In all your previous Hello Peter responses we have requested the necessary documentation for our ***** team
to start their investigation process but no corresponding documents were received.
Please set up a repayment plan with Norman Bisset and Associates as Wonga
unfortunately cannot assist you in any way as your loan was ceded to the Nimble Group.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Jun 2022, 07:29
Official
Hi Keenan,
Thank you for your response.
Unfortunately Jody and Brett are unavailable and are in back to back meetings, however,
we have more than capable staff to assist with your query.
We have escalated your account to our internal debt collections manager,
who will be arranging a call back from a senior consultant from Norman Bisset and Associates ( The Nimble Group ).
In all your previous Hello Peter responses we have requested the necessary documentation for our ***** team
to start their investigation process but no corresponding documents were received.
Please set up a repayment plan with Norman Bisset and Associates as Wonga
unfortunately cannot assist you in any way as your loan was ceded to the Nimble Group.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Unfortunately Jody and Brett are unavailable and are in back to back meetings, however,
we have more than capable staff to assist with your query.
We have escalated your account to our internal debt collections manager,
who will be arranging a call back from a senior consultant from Norman Bisset and Associates ( The Nimble Group ).
In all your previous Hello Peter responses we have requested the necessary documentation for our ***** team
to start their investigation process but no corresponding documents were received.
Please set up a repayment plan with Norman Bisset and Associates as Wonga
unfortunately cannot assist you in any way as your loan was ceded to the Nimble Group.
Thank you for your patience.
The Wonga Team.
kD
keenan D's updateReviewer Update
25 Jun 2022, 10:54Hi
You guys are being untruthful, I have sent you numerous documents but you guys ignored it. This was sent to you ZA email box.
You had no right to sell a loan that was being disputed.
I will not set up a payment plan for loan that was no received.
I now request a proof of payment from the bank that shows I have received the funds to a bank account under my name.
You guys are being untruthful, I have sent you numerous documents but you guys ignored it. This was sent to you ZA email box.
You had no right to sell a loan that was being disputed.
I will not set up a payment plan for loan that was no received.
I now request a proof of payment from the bank that shows I have received the funds to a bank account under my name.
kD
keenan D's update25 Jun 2022, 10:54
Reviewer Update
Hi
You guys are being untruthful, I have sent you numerous documents but you guys ignored it. This was sent to you ZA email box.
You had no right to sell a loan that was being disputed.
I will not set up a payment plan for loan that was no received.
I now request a proof of payment from the bank that shows I have received the funds to a bank account under my name.
You guys are being untruthful, I have sent you numerous documents but you guys ignored it. This was sent to you ZA email box.
You had no right to sell a loan that was being disputed.
I will not set up a payment plan for loan that was no received.
I now request a proof of payment from the bank that shows I have received the funds to a bank account under my name.
Wonga's replyOfficial
27 Jun 2022, 09:49Hi Keenan,
Thank you for your response.
We have requested that the loan agreement together with the debit order authorization documents
be emailed to your registered email address.
It will reflect the loan amount, term as well as all the loan information that you require.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have requested that the loan agreement together with the debit order authorization documents
be emailed to your registered email address.
It will reflect the loan amount, term as well as all the loan information that you require.
Thank you for your patience.
The Wonga Team.
Wonga's reply27 Jun 2022, 09:49
Official
Hi Keenan,
Thank you for your response.
We have requested that the loan agreement together with the debit order authorization documents
be emailed to your registered email address.
It will reflect the loan amount, term as well as all the loan information that you require.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have requested that the loan agreement together with the debit order authorization documents
be emailed to your registered email address.
It will reflect the loan amount, term as well as all the loan information that you require.
Thank you for your patience.
The Wonga Team.