Hellopeter
Share Your Experience
MDB
Mbalentle Da'Jesus Busakwe

1 reviews | Active since Feb 2020

02 Mar 2021, 12:34

Unending Nightmare

Wonga can you please remove my information from your database as I have not taken up any loan with you guys!!! I have been sending you affidavits and every damn detail you request then no feedback it has been over 4years for pit's sake. This is pathethic!!

0
Replies (4)
Wonga
Wonga's reply02 Mar 2021, 16:48
Official

Hi Mbalentle,

We humbly apologize for any inconvenience caused.

We have investigated what transpired on your account and we 

require your full Capitec bank statement dated from the 23rd of November 2018  

together with the Affidavit in order for our ***** team to start their investigation 

process. We cannot assist you if all the documents are not attached to your account.

We have received a copy of your ID, Absa and Capitec bank statement, pay slip

but no Affidavit or full bank statement.

Once this documents are attached to your account will we be able 

to conclude our investigation.

Thank you for your patience.

The Wonga Team.



Best regards,

MDB
Mbalentle Da'Jesus Busakwe's update02 Mar 2021, 16:53
Reviewer Update
Hi

Thank you for your response.

I do not understand how I will be able to obtain a bank statement dating 3years back. I do have an affidavit but I do not understand on what account must I upload this? Kindly clarify
Wonga
Wonga's reply02 Mar 2021, 16:58
Official
Hi Mbalentle,

Please email all the documents to *** or ***.

We will attach all the documents to your account and start our investigation.

Thank you.

Best regards,

MDB
Mbalentle Da'Jesus Busakwe's update02 Mar 2021, 17:00
Reviewer Update
Kindly see below how your response shows;

Hi Mbalentle,

Please email all the documents to *********** or ***********.

We will attach all the documents to your account and start our investigation.

Thank you.

I therefore still don't know where to send them