Unauthorized double debit order (steeling money #*****)

I borrowed money from them, Because of Covid 19 my debit order could not go of, so I set another debit order when I will have money... So they took the money on the second set debit order. The next day they took the same amount again, almost 3600 in two days. I emails them and even requested them to call me back with NO results. My kids had to go hungry that night because they took 2 debit amounts. Well done Wonga. I said in my email I will go to social media. Well done vraate.