TM
Tumelo M

1 reviews | Active since Jun 2017

08 Jan 2020, 12:55

UNAUTHORISED DEBIT ON MY ACCOUNT

Wonga decided to do an unauthorised debit on my account I called them to refund me I mean it is January I am told it will take 24-48 hours to reverse my funds so you provide credit facility immediately but cannot pay back my money when it was taken unauthorised I do not owe you guys now iam stranded and its January I want my funds refunded immediately and I will never use you again you more then welcome to block my account. I want my money

0
Replies (1)
Wonga
Wonga's reply17 Jan 2020, 09:44
Official
Hi Tumelo,

We're sorry for the late response.  There seems to have been a delay in the complaints coming through.

Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.

Thank You
The Wonga Team