Unable to settle my account

Item: Wonga
Rating: 1
Author: Lebogang M

I have struggled so much to reach Wonga with regards to settling my account .The number on the website takes me to VVM and when I reach VVM I am informed I do not have an active account and should contact Wonga. To date I have no luck in reaching Wonga.

Helpful (0)

Replies (1)

Wonga's replyOfficial

12 Mar 2021, 14:46

Hi Lebogang,

We're so sorry for any inconvenience caused.

We have reviewed your account and can confirm that a settlement

letter has been requested from our finance team and should be

emailed to your registered email address in the next hour.

The settlement letter will contain the amount due for the next

7 days including the bank details and reference.

Thank you for your patience and once again we apologize

for any inconvenience caused.

The Wonga Team.

Wonga's reply12 Mar 2021, 14:46

Official