Trying to Double Debit

Item: Wonga
Rating: 1
Author: Paula K

Wonga

Fix your f up! You took money from my account, then you tell me you couldn't collect and keep on. Don't start with me, don't **** me off I WILL see an attorney and report you if this **** continues!!!!!!!! See my email sent to customer care and collections with proof of your debichecks success. Fix your ****** systems. !!!!!!!!!!! Respond back to me as well!!!!!!!

Helpful (0)

Replies (3)

Wonga's replyOfficial

03 Apr 2023, 07:24

Hi Paula,

We sincerely apologize for the inconvenience caused.

Please provide us with your full names registered on your Wonga account

so that we can review your account and revert with feedback.

Thank you for your patience.

The Wonga Team.

Best regards,

Wonga's reply03 Apr 2023, 07:24

Official

Best regards,

Paula K's updateReviewer Update

03 Apr 2023, 17:22

PAULINE KANFER
I HAVE PROOF ON MY BANK STATEMENT THAT WONGA ALREADY TOOK THEIR AMOUNT, NOW YOU GUYS JUST WANNA TAKE MORE AND MORE. NEXT AMOUNT IS ONLY DUE EN APRIL

Paula K's update03 Apr 2023, 17:22

Reviewer Update

PAULINE KANFER
I HAVE PROOF ON MY BANK STATEMENT THAT WONGA ALREADY TOOK THEIR AMOUNT, NOW YOU GUYS JUST WANNA TAKE MORE AND MORE. NEXT AMOUNT IS ONLY DUE EN APRIL

Wonga's replyOfficial

04 Apr 2023, 07:45

Hi Pauline,

Thank you for your response.

We have reviewed what has transpired on your account and can confirm

that we have received your payment on the 31/03/2023.

We have notified all credit bureaus and it will be updated

within 30 working days.

We sincerely apologize for the miscommunication and

hope to restore the faith you had in Wonga.

Kind Regards,
The Wonga Team.

Best regards,

Wonga's reply04 Apr 2023, 07:45

Official

Best regards,

Trying to Double Debit

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