DC
Danelle C
1 reviews | Active since Jul 2022
10 Jul 2022, 18:56
Took my money twice!
Good day I reported wonga here last week and then they said the issue has been resolved. The issue is, not resolved ai payed them the 25th of May the amount of money I own them and then they took that money on the beginning of July again. They have not payed me back yet. Can you please do something about this?
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
11 Jul 2022, 08:43Hi Danelle,
We humbly apologize for any inconvenience caused.
Kindly forward your bank statement in order for our finance team to allocate
and action your request as a matter of urgency.
This process can take up to 24-48 working hours.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly forward your bank statement in order for our finance team to allocate
and action your request as a matter of urgency.
This process can take up to 24-48 working hours.
Thank you for your patience.
The Wonga Team.
Wonga's reply11 Jul 2022, 08:43
Official
Hi Danelle,
We humbly apologize for any inconvenience caused.
Kindly forward your bank statement in order for our finance team to allocate
and action your request as a matter of urgency.
This process can take up to 24-48 working hours.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly forward your bank statement in order for our finance team to allocate
and action your request as a matter of urgency.
This process can take up to 24-48 working hours.
Thank you for your patience.
The Wonga Team.
DC
Danelle C's updateReviewer Update
26 Jul 2022, 09:44Still didn't received my Money back!
DC
Danelle C's update26 Jul 2022, 09:44
Reviewer Update
Still didn't received my Money back!
Wonga's replyOfficial
26 Jul 2022, 12:37Hi Danelle,
Thank you for your response.
We have not received your bank statement in order to assist you
with the refund your bank account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have not received your bank statement in order to assist you
with the refund your bank account.
Thank you for your patience.
The Wonga Team.
Wonga's reply26 Jul 2022, 12:37
Official
Hi Danelle,
Thank you for your response.
We have not received your bank statement in order to assist you
with the refund your bank account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have not received your bank statement in order to assist you
with the refund your bank account.
Thank you for your patience.
The Wonga Team.
DC
Danelle C's updateReviewer Update
27 Jul 2022, 10:53@Wonga then give me a propper email adress where I can send it to because *** does not work.
DC
Danelle C's update27 Jul 2022, 10:53
Reviewer Update
@Wonga then give me a propper email adress where I can send it to because *** does not work.
Wonga's replyOfficial
28 Jul 2022, 07:19Hi Danelle,
Thank you for your response.
Your can email you proof of payment to collections @wonga.co.za
Thank you for your patience.
The Wonga Team
Thank you for your response.
Your can email you proof of payment to collections @wonga.co.za
Thank you for your patience.
The Wonga Team
Wonga's reply28 Jul 2022, 07:19
Official
Hi Danelle,
Thank you for your response.
Your can email you proof of payment to collections @wonga.co.za
Thank you for your patience.
The Wonga Team
Thank you for your response.
Your can email you proof of payment to collections @wonga.co.za
Thank you for your patience.
The Wonga Team