CM
Chadiba M
1 reviews | Active since Oct 2018
29 Jul 2019, 16:42
Took my money but now wont return it
Poor poor service and disregard for their customers they debited me twice and when I complain they say im in arrears I sent bankstatement upon request now they say my issue is resolved of which its not. Beware of Wonga fellow South Africans
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
30 Jul 2019, 08:18Hi Chadiba,
We're sorry to hear that your account was debited twice. This is certainly not the Wonga-way.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account was debited twice. This is certainly not the Wonga-way.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
Wonga's reply30 Jul 2019, 08:18
Official
Hi Chadiba,
We're sorry to hear that your account was debited twice. This is certainly not the Wonga-way.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account was debited twice. This is certainly not the Wonga-way.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
Wonga's replyOfficial
30 Jul 2019, 08:19Please provide us with your contact number as it does not reflect on your Hello Peter profile.
Wonga's reply30 Jul 2019, 08:19
Official
Please provide us with your contact number as it does not reflect on your Hello Peter profile.
Wonga's replyOfficial
30 Jul 2019, 08:37Thank you. We will contact you soon.
Wonga's reply30 Jul 2019, 08:37
Official
Thank you. We will contact you soon.
CM
Chadiba M's updateReviewer Update
30 Jul 2019, 09:46Thank you very much i received a call from wonga and my complaint was quickly resolved i have also received the money that was incorrectly debited
CM
Chadiba M's update30 Jul 2019, 09:46
Reviewer Update
Thank you very much i received a call from wonga and my complaint was quickly resolved i have also received the money that was incorrectly debited
Wonga's replyOfficial
30 Jul 2019, 09:58Thank you for chatting to Sonja.
We're thrilled that we could resolve your complaint.
Kindly re-rate our service and have a great day further.
We're thrilled that we could resolve your complaint.
Kindly re-rate our service and have a great day further.
Wonga's reply30 Jul 2019, 09:58
Official
Thank you for chatting to Sonja.
We're thrilled that we could resolve your complaint.
Kindly re-rate our service and have a great day further.
We're thrilled that we could resolve your complaint.
Kindly re-rate our service and have a great day further.