WH
Who H
1 reviews | Active since Dec 2018
19 Dec 2018, 15:46
This is pathetic
Been a client of Wonga for a long time, paid every month , now suddenly this message, "Our assessments show that you may get into financial difficulty in repaying this loan." When is it your decision when and if I get into financial difficulty? Then they don't take in count your previous history. This is so pathetic.
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
19 Dec 2018, 15:54Hi Reuben,
We're sorry to hear that you're application was unsuccessful.
We would like to review your account and investigate the reason for the application being unsuccessful.
Please send us your ID number and contact details privately.
Sonja from our Customer Resolutions team will contact you and assist further.
Thank You
The Wonga Team
We're sorry to hear that you're application was unsuccessful.
We would like to review your account and investigate the reason for the application being unsuccessful.
Please send us your ID number and contact details privately.
Sonja from our Customer Resolutions team will contact you and assist further.
Thank You
The Wonga Team
Best regards,
Wonga's reply19 Dec 2018, 15:54
Official
Hi Reuben,
We're sorry to hear that you're application was unsuccessful.
We would like to review your account and investigate the reason for the application being unsuccessful.
Please send us your ID number and contact details privately.
Sonja from our Customer Resolutions team will contact you and assist further.
Thank You
The Wonga Team
We're sorry to hear that you're application was unsuccessful.
We would like to review your account and investigate the reason for the application being unsuccessful.
Please send us your ID number and contact details privately.
Sonja from our Customer Resolutions team will contact you and assist further.
Thank You
The Wonga Team
Best regards,
WH
Who H's updateReviewer Update
20 Dec 2018, 08:17Hi Sonja Thank you here is my details
R Geldenhuys
ID ***
***
WH
Who H's update20 Dec 2018, 08:17
Reviewer Update
Hi Sonja Thank you here is my details
R Geldenhuys
ID ***
***
Wonga's replyOfficial
20 Dec 2018, 08:56Hi Reuben,
Sonja will contact you immediately and assist further.
Thank You
Sonja will contact you immediately and assist further.
Thank You
Best regards,
Wonga's reply20 Dec 2018, 08:56
Official
Hi Reuben,
Sonja will contact you immediately and assist further.
Thank You
Sonja will contact you immediately and assist further.
Thank You
Best regards,
WH
Who H's updateReviewer Update
21 Dec 2018, 06:23Moring Sonja
I'm trying to phone you since yesterday after you phoned me and all I get is the answering machine also send you a bunch of emails on the mail you send me and still no reply?
Will you please phone me.
Reuben
WH
Who H's update21 Dec 2018, 06:23
Reviewer Update
Moring Sonja
I'm trying to phone you since yesterday after you phoned me and all I get is the answering machine also send you a bunch of emails on the mail you send me and still no reply?
Will you please phone me.
Reuben
Wonga's replyOfficial
21 Dec 2018, 08:29Hi Reuben,
We're so sorry to hear that you haven't received a response to your email and call back.
Sonja will contact you immediately.
Thank You
The Wonga Team
We're so sorry to hear that you haven't received a response to your email and call back.
Sonja will contact you immediately.
Thank You
The Wonga Team
Best regards,
Wonga's reply21 Dec 2018, 08:29
Official
Hi Reuben,
We're so sorry to hear that you haven't received a response to your email and call back.
Sonja will contact you immediately.
Thank You
The Wonga Team
We're so sorry to hear that you haven't received a response to your email and call back.
Sonja will contact you immediately.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
21 Dec 2018, 09:06Thank you for chatting to Sonja this morning.
We're happy that your issue has been resolved.
Kindly re-rate our service.
Have a great day further.
We're happy that your issue has been resolved.
Kindly re-rate our service.
Have a great day further.
Best regards,
Wonga's reply21 Dec 2018, 09:06
Official
Thank you for chatting to Sonja this morning.
We're happy that your issue has been resolved.
Kindly re-rate our service.
Have a great day further.
We're happy that your issue has been resolved.
Kindly re-rate our service.
Have a great day further.
Best regards,