KM
Khanyo M

1 reviews | Active since Feb 2022

16 Feb 2022, 23:55

They've weakened my chances of getting loans

I took a loan at Wonga and made a payment on the supposed date which was the 3rd of November 2021. They have not updated my credit profile and when I make a loan with them or other institutions they decline me though my financial capacity is good.

0
Replies (1)
Wonga
Wonga's reply17 Feb 2022, 07:57
Official
Hi Khanyo,

We humbly apologize for any inconvenience caused.

We can confirm that our Collections Team will investigate why your details 

are not updated at the credit bureaus.

Please be advised that  Clear score is not a credit bureau and the information 

on clear score is not accurate.

Please email us a copy of your updated ITC profile.

The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan 

and Vericred). As mentioned Clear Score is not a credit bureau.

Please email us a copy of your credit report to 

***. 

Thank you for your patience.

The Wonga Team.