NH
Ntsikelelo H

1 reviews | Active since Dec 2019

11 Jul 2024, 05:23

They don’t respond to emails

Looking at all the comments here I see one common thread. POOR CUSTOMER SERVICE.

Ive been trying to contact Wongo via email for a week now with no luck as I paid my outstanding balance and the debit order still went off. I just want my money back but no one is getting back to me. I can’t even call because I’m out of the country at the moment

0
Replies (1)
Wonga
Wonga's reply11 Jul 2024, 15:09
Official
Hi Ntsikelelo 

Thank-you for your message and confirming your details. 
We have reviewed your account. 

Your refund was processed yesterday and should be reflecting in your account by tomorrow morning.

Thanks,
The Wonga Team