TM
Thabo M
1 reviews | Active since Jul 2022
30 Jul 2022, 03:26
THE WORST...💔💔💔
This company is just good at getting you hooked. I have repayed my full loan amount but to date it still shows they have to deduct the next month and what's boring is their agents are rude and disrespectful to a point where they would drop a call on you. All they can write is messages of apology if you expose them here because they even ignore the emails we send..... please look for a better company to trust.....
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
02 Aug 2022, 08:39Hi Thabo,
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled
and can confirm that once the full amount has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled
and can confirm that once the full amount has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Aug 2022, 08:39
Official
Hi Thabo,
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled
and can confirm that once the full amount has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled
and can confirm that once the full amount has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
02 Aug 2022, 08:40Hi Thabo,
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled and can confirm that once the full amount
has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled and can confirm that once the full amount
has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Aug 2022, 08:40
Official
Hi Thabo,
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled and can confirm that once the full amount
has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We apologize for the inconvenience caused.
We can confirm that your Debi check mandate will automatically be canceled and can confirm that once the full amount
has been repaid will your account status update as closed and paid in full.
Our contact center is experiencing very high volumes and we can assure you that your calls are not being dropped
but your hold will be longer due to back to back calls filtering through.
Your emails will be attended to and we hope that you will restore the faith you had in Wonga.
Once again, we humbly apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.