LL
Larouchelle L
1 reviews | Active since Jun 2021
29 Jun 2021, 10:52
The stupidest company ever
I don't even want to give them a star. I paid them in full in April and I'm now suddenly getting harrassed by them.ive sent my POP to Posa 4 times already and no one answers their phones, typical isn't it? They call me on different numbers and I keep telling them the same thing. I've paid up, but they keep calling. I'm taking them to court I'm sick of being harassed and this is going on MY record? I don't friggen think so
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
29 Jun 2021, 11:20Hi Larouchelle,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm
that no proof of payments are attached to your Wonga account.
We can confirm that the last payment we received was on the 03-05-2021 for the
amount of R1250.00.
There was a balance remaining on your account and if you settled your loan
please email us your proof of payment to ***.
Once we have attached the proof of payment, will we escalate your account
to our finance team to have the payment allocated.
If you did not pay another amount, then you need to liaise directly
with Norman Bisset & Associates as your account was ceded to them.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm
that no proof of payments are attached to your Wonga account.
We can confirm that the last payment we received was on the 03-05-2021 for the
amount of R1250.00.
There was a balance remaining on your account and if you settled your loan
please email us your proof of payment to ***.
Once we have attached the proof of payment, will we escalate your account
to our finance team to have the payment allocated.
If you did not pay another amount, then you need to liaise directly
with Norman Bisset & Associates as your account was ceded to them.
Kind Regards
The Wonga Team.
Wonga's reply29 Jun 2021, 11:20
Official
Hi Larouchelle,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm
that no proof of payments are attached to your Wonga account.
We can confirm that the last payment we received was on the 03-05-2021 for the
amount of R1250.00.
There was a balance remaining on your account and if you settled your loan
please email us your proof of payment to ***.
Once we have attached the proof of payment, will we escalate your account
to our finance team to have the payment allocated.
If you did not pay another amount, then you need to liaise directly
with Norman Bisset & Associates as your account was ceded to them.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm
that no proof of payments are attached to your Wonga account.
We can confirm that the last payment we received was on the 03-05-2021 for the
amount of R1250.00.
There was a balance remaining on your account and if you settled your loan
please email us your proof of payment to ***.
Once we have attached the proof of payment, will we escalate your account
to our finance team to have the payment allocated.
If you did not pay another amount, then you need to liaise directly
with Norman Bisset & Associates as your account was ceded to them.
Kind Regards
The Wonga Team.
LL
Larouchelle L's updateReviewer Update
29 Jun 2021, 11:49I'm not paying a single cent more I spoke to Posa and emailed her my Proof of payment of the R1250 which she said was my settlement amount. After she sent me the settlement letter I paid up if there are any outstanding fees, that's on you i want to speak to a manager today still or i am escalating this further you have my number
LL
Larouchelle L's update29 Jun 2021, 11:49
Reviewer Update
I'm not paying a single cent more I spoke to Posa and emailed her my Proof of payment of the R1250 which she said was my settlement amount. After she sent me the settlement letter I paid up if there are any outstanding fees, that's on you i want to speak to a manager today still or i am escalating this further you have my number
Wonga's replyOfficial
29 Jun 2021, 11:56Hi Larouchelle,
Please email us your proof of payment to ***.
We will further investigate and will respond once our investigation is concluded.
Kind Regards
The Wonga Team.
Please email us your proof of payment to ***.
We will further investigate and will respond once our investigation is concluded.
Kind Regards
The Wonga Team.
Wonga's reply29 Jun 2021, 11:56
Official
Hi Larouchelle,
Please email us your proof of payment to ***.
We will further investigate and will respond once our investigation is concluded.
Kind Regards
The Wonga Team.
Please email us your proof of payment to ***.
We will further investigate and will respond once our investigation is concluded.
Kind Regards
The Wonga Team.
Wonga's replyOfficial
29 Jun 2021, 13:57Hi Larouchelle,
Our complaints manager will be in contact with your shortly.
Thank you.
The Wonga Team.
Our complaints manager will be in contact with your shortly.
Thank you.
The Wonga Team.
Wonga's reply29 Jun 2021, 13:57
Official
Hi Larouchelle,
Our complaints manager will be in contact with your shortly.
Thank you.
The Wonga Team.
Our complaints manager will be in contact with your shortly.
Thank you.
The Wonga Team.