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Natasha R
1 reviews | Active since Dec 2021
22 Dec 2021, 09:06
THE MOST USELESS COMPANY EVER
THE WORST COMPANY EVER.... THIS ISSUE IS STILL NOT RESOLVED. I AM WAITING FOR A SETTLEMENT AMOUNT AND NB IS STILL CONFUSED ON THE WAY FORWARD IF THIS NEEDS TO BE SETTLED NOW.... WHY CAN'T YOU GET THIS RIGHT..
Helpful (0)
Replies (8)0
Replies (8)
Wonga's replyOfficial
22 Dec 2021, 10:09Hi Natasha,
As confirmed on your previous Hello Peter complaint lodged on the
17-12-2021 we have advised you that your manual payments has been
paid over to the Nimble Group ( Norman Bisset and Associates ) .
We have advised you that they will be in contact with you as Wonga
unfortunately, cannot assist you in any way.
We have now sent an urgent call back request to The Nimble Group
and they will be in contact with you and action your request for a
Settlement Letter.
We have marked the call back request as Urgent and you will receive a call shortly.
Thank you for your patience.
The Wonga Team.
As confirmed on your previous Hello Peter complaint lodged on the
17-12-2021 we have advised you that your manual payments has been
paid over to the Nimble Group ( Norman Bisset and Associates ) .
We have advised you that they will be in contact with you as Wonga
unfortunately, cannot assist you in any way.
We have now sent an urgent call back request to The Nimble Group
and they will be in contact with you and action your request for a
Settlement Letter.
We have marked the call back request as Urgent and you will receive a call shortly.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Dec 2021, 10:09
Official
Hi Natasha,
As confirmed on your previous Hello Peter complaint lodged on the
17-12-2021 we have advised you that your manual payments has been
paid over to the Nimble Group ( Norman Bisset and Associates ) .
We have advised you that they will be in contact with you as Wonga
unfortunately, cannot assist you in any way.
We have now sent an urgent call back request to The Nimble Group
and they will be in contact with you and action your request for a
Settlement Letter.
We have marked the call back request as Urgent and you will receive a call shortly.
Thank you for your patience.
The Wonga Team.
As confirmed on your previous Hello Peter complaint lodged on the
17-12-2021 we have advised you that your manual payments has been
paid over to the Nimble Group ( Norman Bisset and Associates ) .
We have advised you that they will be in contact with you as Wonga
unfortunately, cannot assist you in any way.
We have now sent an urgent call back request to The Nimble Group
and they will be in contact with you and action your request for a
Settlement Letter.
We have marked the call back request as Urgent and you will receive a call shortly.
Thank you for your patience.
The Wonga Team.
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Natasha R's updateReviewer Update
22 Dec 2021, 13:00This is not Working... They are saying that you Wonga have not done so. THEY ARE WAITING FOR YOU TO ALLOCATE THE PAYMENTS. SOOOO WHO IS NOT DOING THEIR PART. INSTEAD OF ME COMING HERE TO TALK WITH WONGA BECAUSE I AM NOT ABLE TO CONTACT YOU. NOBODY ANSWERS EMAILS OR CALLS AT WONGA. SEND ME AN EMAIL ADDRESS AND CONTACT DETAILS FOR THE PERSON THAT IS HANDLING THIS. SO THAT I CAN SHOW THE CORRESPONDENCE FROM NB. WHY AM I NOT CCD IN ON THE EMAIL. SO THAT I CAN GET DIRECT FEEDBACK... I WILL CORRESPOND WITH YOU HERE TILL THIS IS RESOLVED... SHOWING EVERYONE HOW USELESS YOU ARE
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Natasha R's update22 Dec 2021, 13:00
Reviewer Update
This is not Working... They are saying that you Wonga have not done so. THEY ARE WAITING FOR YOU TO ALLOCATE THE PAYMENTS. SOOOO WHO IS NOT DOING THEIR PART. INSTEAD OF ME COMING HERE TO TALK WITH WONGA BECAUSE I AM NOT ABLE TO CONTACT YOU. NOBODY ANSWERS EMAILS OR CALLS AT WONGA. SEND ME AN EMAIL ADDRESS AND CONTACT DETAILS FOR THE PERSON THAT IS HANDLING THIS. SO THAT I CAN SHOW THE CORRESPONDENCE FROM NB. WHY AM I NOT CCD IN ON THE EMAIL. SO THAT I CAN GET DIRECT FEEDBACK... I WILL CORRESPOND WITH YOU HERE TILL THIS IS RESOLVED... SHOWING EVERYONE HOW USELESS YOU ARE
Wonga's replyOfficial
22 Dec 2021, 13:06Hi Natasha,
Thank you for your response.
As advised in all our previous posts and your previous complaint,
Wonga unfortunately cannot assist you in any way.
We have corresponded with you and advised that the Nimble Group will
contact you directly.
We can confirm your account was escalated to the relevant department
where the funds was paid over and the Nimble group was advised
to liaise directly with you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
As advised in all our previous posts and your previous complaint,
Wonga unfortunately cannot assist you in any way.
We have corresponded with you and advised that the Nimble Group will
contact you directly.
We can confirm your account was escalated to the relevant department
where the funds was paid over and the Nimble group was advised
to liaise directly with you.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Dec 2021, 13:06
Official
Hi Natasha,
Thank you for your response.
As advised in all our previous posts and your previous complaint,
Wonga unfortunately cannot assist you in any way.
We have corresponded with you and advised that the Nimble Group will
contact you directly.
We can confirm your account was escalated to the relevant department
where the funds was paid over and the Nimble group was advised
to liaise directly with you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
As advised in all our previous posts and your previous complaint,
Wonga unfortunately cannot assist you in any way.
We have corresponded with you and advised that the Nimble Group will
contact you directly.
We can confirm your account was escalated to the relevant department
where the funds was paid over and the Nimble group was advised
to liaise directly with you.
Thank you for your patience.
The Wonga Team.
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Natasha R's updateReviewer Update
22 Dec 2021, 13:18I WANT PROOF OF PAYMENT THAT THIS MONEY HAS BEEN PAID OVER. SEND THIS TO ME VIA EMAIL AND DIRECT CONTACT DETAILS. EMAIL AND CONTACT NUMBER FOR THE PERSON HANDLING THIS ACCOUNT. THIS IS STILL NOT RESOLVED...
I WILL BE SENDING A COMPLAINT EVERYDAY TILL THIS IS RESOLVED
I WILL BE SENDING A COMPLAINT EVERYDAY TILL THIS IS RESOLVED
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Natasha R's update22 Dec 2021, 13:18
Reviewer Update
I WANT PROOF OF PAYMENT THAT THIS MONEY HAS BEEN PAID OVER. SEND THIS TO ME VIA EMAIL AND DIRECT CONTACT DETAILS. EMAIL AND CONTACT NUMBER FOR THE PERSON HANDLING THIS ACCOUNT. THIS IS STILL NOT RESOLVED...
I WILL BE SENDING A COMPLAINT EVERYDAY TILL THIS IS RESOLVED
I WILL BE SENDING A COMPLAINT EVERYDAY TILL THIS IS RESOLVED
Wonga's replyOfficial
22 Dec 2021, 13:19Hi Natasha,
Thank you for your response.
Norman Bisset and Associates will be in contact with you.
Kind Regards
The Wonga Team.
Thank you for your response.
Norman Bisset and Associates will be in contact with you.
Kind Regards
The Wonga Team.
Wonga's reply22 Dec 2021, 13:19
Official
Hi Natasha,
Thank you for your response.
Norman Bisset and Associates will be in contact with you.
Kind Regards
The Wonga Team.
Thank you for your response.
Norman Bisset and Associates will be in contact with you.
Kind Regards
The Wonga Team.
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Natasha R's updateReviewer Update
22 Dec 2021, 13:25When
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Natasha R's update22 Dec 2021, 13:25
Reviewer Update
When
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Natasha R's updateReviewer Update
22 Dec 2021, 13:26I am still waiting and nothing. Six months is a looooong time. Am still waiting
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Natasha R's update22 Dec 2021, 13:26
Reviewer Update
I am still waiting and nothing. Six months is a looooong time. Am still waiting
Wonga's replyOfficial
22 Dec 2021, 13:29Hi Natasha,
We have escalated your account this morning when you lodged your Complaint at
09:07 and we escalated your details.
The call back request was marked as urgent and the request
will be actioned.
Thank you.
We have escalated your account this morning when you lodged your Complaint at
09:07 and we escalated your details.
The call back request was marked as urgent and the request
will be actioned.
Thank you.
Wonga's reply22 Dec 2021, 13:29
Official
Hi Natasha,
We have escalated your account this morning when you lodged your Complaint at
09:07 and we escalated your details.
The call back request was marked as urgent and the request
will be actioned.
Thank you.
We have escalated your account this morning when you lodged your Complaint at
09:07 and we escalated your details.
The call back request was marked as urgent and the request
will be actioned.
Thank you.