DS
Dhaneshree S

1 reviews | Active since Feb 2022

07 Feb 2022, 14:16

Terrible short term loan service provider

Very disappointed with Wonga service, paid my account in full and still being built interest,. This is absolutely ridiculous. No one answers their offices, no one calls me back and emails. I have sent POP so many times and now I get handed over. Terrible service. Will never use WONGA again!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Wonga
Wonga's reply07 Feb 2022, 15:15
Official
HI Dhaneshree,

We humbly apologize for any inconvenience caused.

Kindly confirm your ID number in order for us to view what transpired on your account.

Thank you for your patience.

The Wonga Team. 
Wonga
Wonga's reply07 Feb 2022, 16:04
Official
HI Dhaneshree,

Thank you for your response.

We can confirm that your query has escalated to our finance team,

the payment should be allocated to your account within 72 working hours.

We can confirm that your proof of payment has been attached 

to your Wonga account and we have marked your payment allocation as a matter of urgency.

Thank you for your patience.

The Wonga Team