TL
Tshep L
1 reviews | Active since Nov 2022
06 May 2023, 21:09
Terrible service
You are the worst company ever, you handed my account to Norman Bisset & Associates, I paid them and I got a paid up letter. Wonga is still reflecting on my transunion credit profile. Please update it. Its been a year now. WO:*** Please look into this and update it ASAP. Its been a year and I will now. I will definitely head to the credit o bud!
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Replies (1)
Wonga's replyOfficial
08 May 2023, 10:00Hi Tshepiso,
We humbly apologize for the inconvenience caused.
Please email us a copy of your credit report to ***.
We will escalate your account to our updates department and investigate why your Wonga account has not been updated.
Please be advised that we require a copy of your credit report from one of the main credit bureau within South Africa.
Clear Score is not a credit bureau and will not have your updated details.
Once our investigation is concluded, will we feed back to you soonest.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
Please email us a copy of your credit report to ***.
We will escalate your account to our updates department and investigate why your Wonga account has not been updated.
Please be advised that we require a copy of your credit report from one of the main credit bureau within South Africa.
Clear Score is not a credit bureau and will not have your updated details.
Once our investigation is concluded, will we feed back to you soonest.
Thank you for your patience.
The Wonga Team.
Wonga's reply08 May 2023, 10:00
Official
Hi Tshepiso,
We humbly apologize for the inconvenience caused.
Please email us a copy of your credit report to ***.
We will escalate your account to our updates department and investigate why your Wonga account has not been updated.
Please be advised that we require a copy of your credit report from one of the main credit bureau within South Africa.
Clear Score is not a credit bureau and will not have your updated details.
Once our investigation is concluded, will we feed back to you soonest.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
Please email us a copy of your credit report to ***.
We will escalate your account to our updates department and investigate why your Wonga account has not been updated.
Please be advised that we require a copy of your credit report from one of the main credit bureau within South Africa.
Clear Score is not a credit bureau and will not have your updated details.
Once our investigation is concluded, will we feed back to you soonest.
Thank you for your patience.
The Wonga Team.