ND
Nkosinathi D

1 reviews | Active since Jul 2019

15 Jul 2019, 11:49

Terrible Service

Disgusting Service Waste of Time if you have a problem and need cash loan contact a bank that will treat you like a king #African Bank

0
Replies (2)
Wonga
Wonga's reply22 Jul 2019, 09:31
Official
 Hi Nkosinathi,

Our apologies for the delay in response.

We have been experiencing some technical difficulties where your complaint did not reflect on our system.

We've been trying to get hold of you, but with no success, we could reach you.

Your complaint resolution is important to us.

Please send us a private message with your ID number and contact number.

Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.

Thank You
The Wonga Team 

Best regards,

Wonga
Wonga's reply23 Jul 2019, 08:22
Official
Hi Nkosinathi,

We have still not heard back from you.

Your complaint resolution is important to us.

Please provide us with a preferred call back time so we can investigate and resolve this matter.

Thank You
The Wonga Team

Best regards,