1 reviews | Active since Nov 2014
Terrible service!!!!!!
I had a loan account with Wonga and it was finally paid off in Feb 2016 but for some reason the account was handed over to Landau Attorneys and later it was again handed over to HTN attorneys. I need this matter resolved now because monies have been paid over and continue to be paid over for an account that was already settled. As for your customer service department the less I say about them the better... Clearly this is how you make money by ripping people off their money!!!!
Hi Pearl,
We're sorry to hear that payment is still being collected, even though you have settled your account. This is certainly not the Wonga way.
We will investigate this urgently and Sonja from our Customer Resolutions department will contact you immediately so we can resolve this for you.
Thank You
The Wonga Team
Best regards,
Hi Pearl,
We're sorry to hear that payment is still being collected, even though you have settled your account. This is certainly not the Wonga way.
We will investigate this urgently and Sonja from our Customer Resolutions department will contact you immediately so we can resolve this for you.
Thank You
The Wonga Team
Best regards,
Hi Pearl,
Thank you for chatting to Sonja from our Customer Resolutions department and Candice from our Debt Review department.
We're happy that we could assist you and resolve your issue.
Kindly re-rate our service.
Thank You
The Wonga Team
Best regards,
Hi Pearl,
Thank you for chatting to Sonja from our Customer Resolutions department and Candice from our Debt Review department.
We're happy that we could assist you and resolve your issue.
Kindly re-rate our service.
Thank You
The Wonga Team
Best regards,