SB
Sune B

1 reviews | Active since Feb 2017

18 Apr 2017, 15:52

TERRIBLE SERVICE

<p>I did an online application, and had to upload my income documents, and it must be PDF, wich I did. 3 Months Payslips. I then received an SMS that they can verify my income from the docs uploaded. I then spoke to a consultant , Zandile N, and she said your verification department cant use my payslips as its not in PDF format and not sent from a Payroll. I must send my statments, which I cant, because Im not even close to a bank. And even if I were, I wouldve used the same scanner to scan my statements, that I have used to scan my payslips on. IM VERY DISSAPOINTED!</p> <p> </p> <p>IF ANYBODY WANTS A LOAN OUT THERE, PLEASE THINK TWICE ABOUT WONGA! </p>

0
Replies (1)
Wonga
Wonga's reply19 Apr 2017, 15:19
Official

Hi Sune

We have attempted to call you on several occassions. We see however that the matter has since been resolved. We are so sorry that you found the process tiresome. We are looking back at your user journey to see how we can improve our service in general.

Thank you kindly

The Wonga Team