KM
Karabo M
1 reviews | Active since Jul 2024
03 Jul 2024, 09:51
Submit a removal of account to credit Bureau
Good day, I received a message that my loan has been written off as I have settled my loan,please remove it on my report as it still appears failure to do so will result in me taking this matter further as it is affecting my credit report.
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Wonga's replyOfficial
04 Jul 2024, 22:55Hi Karabo
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed, we will alert TransUnion to update
your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA
to the remaining Credit Bureaus.
If the 30-day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed, we will alert TransUnion to update
your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA
to the remaining Credit Bureaus.
If the 30-day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thanks,
The Wonga Team
Wonga's reply04 Jul 2024, 22:55
Official
Hi Karabo
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed, we will alert TransUnion to update
your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA
to the remaining Credit Bureaus.
If the 30-day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
As a responsible lender when you app**** for the loan, we ran a credit check with TransUnion – a well-known Credit Bureau in South Africa. Now that your Wonga loan is closed, we will alert TransUnion to update
your credit record with this information.
We send information daily to TransUnion to be updated and so your Credit Record should reflect this update within 30 working days of you repaying your loan.
In addition to this, we send a report once a month to the Credit Providers Association (CPA) with updated information for all the accounts closed during that month. This report is then circulated by the CPA
to the remaining Credit Bureaus.
If the 30-day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We hope this answers your query.
Thanks,
The Wonga Team