Stuck on debicheck

Item: Wonga
Rating: 2
Author: Katlego W

Approved my debicheck but it won't move passed the process to disburse the loan.

Call centre leads to automated answers

Helpful (0)

Replies (5)

Wonga's replyOfficial

02 Jun 2025, 14:45

Hi Katlego,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your 13-Digit SA ID number so we may assist further.

Thanks,
The Wonga Team

Best regards,

Wonga's reply02 Jun 2025, 14:45

Official

Best regards,

Katlego W's updateReviewer Update

02 Jun 2025, 14:48

*** 086

Katlego W's update02 Jun 2025, 14:48

Reviewer Update

*** 086

Wonga's replyOfficial

03 Jun 2025, 16:27

Hi Katlego,

Thank-you for confirming your details.

Please bear with us as we look into your account. We will provide feedback shortly

Thanks,
The Wonga Team

Best regards,

Wonga's reply03 Jun 2025, 16:27

Official

Hi Katlego,

Thank-you for confirming your details.

Please bear with us as we look into your account. We will provide feedback shortly

Thanks,
The Wonga Team

Best regards,

Katlego W's updateReviewer Update

04 Jun 2025, 09:31

Issue resolved
Thank you

Katlego W's update04 Jun 2025, 09:31

Reviewer Update

Issue resolved
Thank you

Wonga's replyOfficial

04 Jun 2025, 16:48

Hi Katlego,

Thank-you for confirming that we have resolved your query

We are happy to be of assistance

Thanks,
The Wonga Team

Best regards,

Wonga's reply04 Jun 2025, 16:48

Official

Hi Katlego,

Thank-you for confirming that we have resolved your query

We are happy to be of assistance

Thanks,
The Wonga Team

Best regards,

Stuck on debicheck

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