NM
Nicole M

1 reviews | Active since May 2025

02 May 2025, 14:35

Stuck on Bank Verification

Good day

Please advise how I can reach a agent directly on your team, I called the support number but only get bot responses. I app**** around 8 this morning and its been stuck on Bank verification since, with no updates. I have sent an email but no reply.

0
Replies (1)
Wonga
Wonga's reply05 May 2025, 09:03
Official
Hi Nicole,

Thank-you for your review. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

it looks like your query has already been resolved, your loan was approved and funded on Saturday 3 May. 

Thanks,
The Wonga Team