MS
Mots S

1 reviews | Active since Jan 2020

02 Jan 2020, 09:54

Struggling to obtain a settlement letter

It is unacceptable to struggle to obtain a mere settlement letter. Wonga does not respond to emails or answer their phones. I have been struggling for a week to get a simple settlement letter

0
Replies (1)
Wonga
Wonga's reply02 Jan 2020, 11:16
Official
Hi Mots,

We're sorry to hear that you have not received your settlement letter as requested.

We have been experiencing high volumes. Our apologies for this.

Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.

Thank You
The Wonga Team