BZ
Babalwa Z
1 reviews | Active since Feb 2022
01 Feb 2022, 12:45
Struggling to get paid up letter
I am struggling to get hold of the customer call center, I want to request my paid up letter. No one is calling or emailing me back. Please assist urgently.
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Replies (1)
Wonga's replyOfficial
01 Feb 2022, 15:58Hi Babalwa,
We sincerely apologize for any inconvenience caused.
We can confirm that we have escalated your account to
our debt review department to action your request.
Due to the legalities we have in place, our debt review team
will liaise directly with your debt councilor.
If you are no longer under debt review please email
us your clearance certificate or your 17.W to ***.
Should your loan be settled, will our debt review team email the paid up letter
to your debt councilor.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that we have escalated your account to
our debt review department to action your request.
Due to the legalities we have in place, our debt review team
will liaise directly with your debt councilor.
If you are no longer under debt review please email
us your clearance certificate or your 17.W to ***.
Should your loan be settled, will our debt review team email the paid up letter
to your debt councilor.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Feb 2022, 15:58
Official
Hi Babalwa,
We sincerely apologize for any inconvenience caused.
We can confirm that we have escalated your account to
our debt review department to action your request.
Due to the legalities we have in place, our debt review team
will liaise directly with your debt councilor.
If you are no longer under debt review please email
us your clearance certificate or your 17.W to ***.
Should your loan be settled, will our debt review team email the paid up letter
to your debt councilor.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that we have escalated your account to
our debt review department to action your request.
Due to the legalities we have in place, our debt review team
will liaise directly with your debt councilor.
If you are no longer under debt review please email
us your clearance certificate or your 17.W to ***.
Should your loan be settled, will our debt review team email the paid up letter
to your debt councilor.
Thank you for your patience.
The Wonga Team.