JB
Jacques B

1 reviews | Active since Oct 2013

05 May 2015, 23:49

Still waiting for loan and non resonse

I app**** for a loan with Wonga on Thursday 2015-04-30 in the morning. Up to today I haven't received my loan. My account keeps showing that they are still verifying some things. I've tried calling but to know avail. I have sent numerous e-mails, still no feedback. I am an existing Wonga customer and this is not my first time applying for a loan. I have never had any problems until now.

0
Replies (1)
Wonga
Wonga's reply13 Jun 2016, 13:30
Official

Hi Jacques

Goodness we are truly sorry for your experience. This isnt the manner in which we pride ourselves, in terms of customer experience.

We hope that your experience since has been a great one. We are so sorry again.

Thank you

The Wonga Team